Data Security

Takabat11's Privacy Policy — Your Data, Your Rights

Every piece of your data at takabat11 is stored with the highest level of security. This page explains — in plain English — what data we collect, why we collect it, and how we keep it safe.

Last updated: January 1, 2026

Our Core Privacy Principles

Before the legal language — six core principles that guide our Privacy Policy.

Minimal Data Collection

Takabat11 only collects information that is genuinely required to provide its services. No unnecessary data is requested or stored.

Military-Grade Encryption

All your data is secured in transit and at rest using 256-bit AES encryption and SSL/TLS protocols — completely unreadable to any unauthorized party.

Not shared with third parties

Your personal data is never sold or shared with advertisers or third parties, except where required by law.

You're Fully in Control

You may request to view, correct, or delete your data at any time. You can also opt out of marketing communications.

Full transparency

This policy clearly sets out what data is collected, why it is collected, how long it is kept, and where it is used.

Regular Security Audits

Takabat11's data security practices are audited quarterly by independent security specialists.

Data Management at a Glance

Data TypePurposeRetention PeriodThird Parties?
Name, mobile number, emailAccount ManagementFor as long as the account remains activeNo
NID / PassportKYC Verification5 yearsNo
Payment InformationTransaction Processing7 YearsPayment Gateway
Betting HistoryService improvement, legal obligations5 yearsNo
Device / IP InformationSecurity & Fraud Prevention2 YearsNo
Cookie InformationExperience Improvement1 yearAnalytics Services
1

Introduction & Scope

This privacy policy applies to all services and activities on the takabat11 platform. By creating an account, browsing the site, or using any of our services, you agree to this policy.

Takabat11 has developed this Privacy Policy with the people of Bangladesh in mind. Our goal is to be fully transparent — about what data is collected, why it is collected, and how it is used to serve you.

GDPR-Compliant Policy

Takabat11's privacy policy is drafted in accordance with international data protection regulations (GDPR), ensuring you receive the highest standard of data protection.

This policy applies solely to takabat11's own services. Third-party games or services available on the platform may have their own privacy policies, for which those respective companies are responsible.

2

What Data We Collect

Takabat11 may collect the following types of information from you:

Identity Information

  • Full name, date of birth & nationality
  • Mobile number & email address
  • Current address
  • National ID (NID) or passport number (for KYC)

Financial Information

  • Mobile banking number used (Mobile Pay, Nagad, Rocket)
  • Bank account details (for bank transfer transactions)
  • Transaction history & amounts

Usage Data

  • Betting & Gaming History
  • Session duration and activity
  • Preferred games & betting types

Technical Information

  • IP address & device type
  • Browser & operating system information
  • Data collected via cookies and tracking pixels
3

How We Collect Information

Takabat11 collects information in several ways:

Directly from You

You provide data directly when completing the registration form, uploading KYC documents, making payments, or contacting support. This is the most accurate and reliable data we hold.

Automatically

Some data is collected automatically while browsing the site via cookies, log files, and tracking technologies. This is used to improve site functionality.

From Third Parties

Necessary verification data may be obtained from identity verification services or payment gateways. In such cases, the privacy policies of those respective services also apply.

Your Consent Confirmed

Takabat11 never collects sensitive information without your knowledge. Your explicit consent is obtained for every piece of data we collect.

4

Purpose of Data Use

Takabat11 uses the information it collects solely for the purposes listed below — it is not used for any other reason:

  1. Account Management: Completing registration, verifying logins, and keeping your account secure.
  2. Identity Verification: To complete the KYC process and verify account legitimacy.
  3. Financial Transactions: Processing deposits and withdrawals and preventing fraud.
  4. Service Improvement: Analyzing user experience to improve the platform.
  5. Customer Support: To troubleshoot issues and provide customer support.
  6. Legal Compliance: Meeting regulatory requirements.
  7. Responsible Gaming: Detecting unusual betting patterns to ensure member protection.
Marketing Communications

With your consent, we may send you promotional emails or SMS. You can opt out at any time by clicking the unsubscribe link or contacting our support team.

5

Data Sharing Policy

Takabat11 does not sell your personal data for commercial purposes. Data may be shared only in the following limited circumstances:

Service Provider Partners

Only the minimum necessary data is shared with trusted third parties for payment processing, identity verification, and technical support. All such partners are contractually bound to uphold takabat11's strict privacy standards.

Legal Obligations

Information may be disclosed to authorities when required by court order, government investigation, or international anti-money laundering regulations.

Business Restructuring

In the event of a company merger or acquisition, data may be transferred. Members will be notified in advance in such cases.

Strictly Prohibited

Selling or renting your data to advertisers, data brokers, or any commercial third party is strictly prohibited — a policy takabat11 never compromises on.

6

Data Retention Period

Takabat11 does not retain data beyond what is necessary. The retention period for each type of information is outlined below:

Account details (name, mobile number, email)

For as long as the account remains active. Retained for a maximum of 6 months after account closure.

KYC documents (NID, passport)

Retained for up to 5 years after account closure due to legal obligations.

Financial transaction & payment records

Retention for up to 7 years is mandatory under financial regulatory requirements.

Betting & Gaming History

Retained for up to 5 years for responsible gaming compliance and legal purposes.

Cookies & Browsing Data

Up to 1 year maximum, after which it is automatically deleted.

Support communication records

Retained for up to 2 years after the last point of contact.

7

Cookie Policy

Takabat11 uses cookies to enhance your experience on the site and to keep the platform secure. The different types of cookies used are described below:

You can disable optional cookies through your browser settings, though some features may become limited as a result.

8

Security Measures

Takabat11 protects your data using industry-leading security technology. Our multi-layered security framework keeps your information safe at all times.

Data Encryption

Protected both at rest and in transit.

  • 256-bit AES Encryption
  • TLS 1.3 Protocol
  • End-to-end encryption
  • Secure Key Management
Access Control

Access to data is strictly controlled on a need-to-know basis.

  • Two-Factor Authentication
  • Role-Based Access
  • Employee Background Checks
  • Regular Access Reviews
Report a Security Vulnerability

If you discover a security issue, please report it to security@takabat11.app. We welcome responsible disclosure.

9

Your Rights

As a takabat11 member, you have the following rights over your personal data:

Right to Access

You may request to see what data we hold about you.

Right to Rectification

You may request corrections to any inaccurate information.

Right to Erasure

You can request deletion of your data under certain conditions.

Right to Restriction of Processing

You can restrict how your data is used for specific purposes.

Right to Data Portability

You can request a copy of your data.

Right to Object

You may object to certain types of data processing.

To exercise any of these rights, email us at support@takabat11.app or reach out via live chat. We will respond within 30 days.

Limitations

Due to legal obligations, certain data (such as KYC documents or financial records) cannot be deleted before a specified retention period.

10

Children's Privacy

Takabat11's services are strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.

If a minor's account is detected, it is immediately suspended and all collected data is deleted. If a parent or guardian discovers that their child has created an account on takabat11, please contact us immediately.

11

Policy Updates

Takabat11 may update this Privacy Policy from time to time. Any significant changes will be clearly communicated via your registered email and on the site, with at least 7 days' notice before they take effect.

The date of the latest update to this policy is shown at the top of the page. Previous versions are available upon request.

Privacy FAQs

No. takabat11 never asks for or has access to your mobile banking PIN or password. Transactions are processed using only your mobile number.

Yes. NID information submitted for KYC is stored with 256-bit encryption and used exclusively for the verification process. It is never shared with third parties.

After account closure, necessary data will be retained for a period required by law, then permanently deleted.

Click the "Unsubscribe" link at the bottom of any email, or let us know via live chat or email. You will be unsubscribed within 24 hours.
12

Contact & Complaints

For any privacy-related questions, complaints, or requests, please get in touch with our dedicated privacy team:

  • General Support: support@takabat11.app
  • Privacy Requests: privacy@takabat11.app
  • Security Report: security@takabat11.app
  • Live Chat: Available 24/7, fully in Bangla

Privacy requests are responded to within 30 days. For urgent matters, please reach out via live chat.

To learn more, visit our Terms & Conditions and Responsible Gaming Read the page.

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